ESP Micro-credentials to Work on During Social Distancing

Education Support Professionals (ESP) are critical members of the education workforce. There are more than 2.8 million ESP in our nation’s public schools and colleges. One out of every 3 public school employees is an ESP. ESP meet the needs of the whole student, ensuring quality education. ESP are represented in the following 9 career families: Clerical Services, Custodial and Maintenance Services, Food Services, Health and Student Services, Paraeducators, Security Services, Skilled Trades, Technical Services, and Transportation.

ProgramDescriptionAction
Communication Standard
The Education Support Professional (ESP) effectively listens and communicates (written and verbal) with a diverse audience, including students, parents/guardians, staff, visitors, and community.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Cultural Competence Standard
The Education Support Professional (ESP) examines their own cultural context, understands the cultural contexts of others, and interacts across cultural contexts with sensitivity to difference (e.g., economics, race, gender, and disability).
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Defining and Delineating Roles and Responsibilities for Team Success
Paraeducators and teachers define and delineate roles and responsibilities to improve the effectiveness of their team.
Types of Evidence Required: Self Assessment, agreement, Team Action Plan and Evidence of Implementation
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Ethics Standard
The Education Support Professional (ESP) maintains a high level of ethical behavior, confidentiality, and privacy regarding any information relating to students, staff, and all career-related matters.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Health and Safety Standard
The Education Support Professional (ESP) protects the health and safety of oneself and others by knowing and executing health, safety, and emergency protocols/procedures with fidelity.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Organization Standard
The Education Support Professional (ESP) prioritizes, plans, and executes tasks efficiently and effectively.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Professionalism Standard
The Education Support Professional (ESP) presents and conducts oneself with skill around career roles while maintaining high expectations and responsibility to one's students, colleagues, and profession.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Reporting Standard
The Education Support Professional (ESP) understands the responsibilities of a mandated reporter, including what, when, how, and to whom reports should be filed.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Technology Standard
The Education Support Professional (ESP) uses electronic devices to problem-solve and complete work-related duties.
Types of Evidence Required: Professional vision, professional growth plan AND documentation
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Understanding and Applying Communication Styles for Team Success
Paraeducators and teachers understand and apply the four basic communication styles to improve the effectiveness of their team.
Types of Evidence Required: Analysis, Assessment, Video and Action Plan
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Understanding and Applying Conflict Management Styles for Team Success
Paraeducators and teachers understand and apply conflict management styles to improve the effectiveness of their team.
Types of Evidence Required: Analysis, Assessment and Video
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Understanding and Applying Conflict Resolution Strategies for Team Success
Paraeducators and teachers understand and apply conflict resolution strategies to improve the effectiveness of their team.
Types of Evidence Required: Explanation of Content, Article Summary,Evidence of Applicaton, Team Action Plan and Reflection
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Understanding and Applying the 7-Step Problem Solving Process for Team Success
Paraeducators and teachers understand and apply the 7-step problem solving process to improve the effectiveness of their team.
Types of Evidence Required: Analysis, Assessment,Evidence of Application, Action Plan and Reflection
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Understanding and Applying the Characteristics of Effective Teams for Success
Paraeducators and teachers understand and apply the characteristics of effective teams to improve the effectiveness of their team.
Types of Evidence Required: Inventory, Team Action Plan and Evidence of Implementation
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Understanding and Applying the Five "Knows" of Collaborative Teaming for Success
Paraeducators and teachers understand and apply the five "knows" of collaborative teaming to improve the effectiveness of their team.
Types of Evidence Required: Analysis, Assessment, Video and Action Plan
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