ESP Micro-credentials to Work on During Social Distancing

Education Support Professionals (ESP) are critical members of the education workforce. There are more than 2.8 million ESP in our nation’s public schools and colleges. One out of every 3 public school employees is an ESP. ESP meet the needs of the whole student, ensuring quality education. ESP are represented in the following 9 career families: Clerical Services, Custodial and Maintenance Services, Food Services, Health and Student Services, Paraeducators, Security Services, Skilled Trades, Technical Services, and Transportation.

ProgramDescriptionAction
Communication Standard
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Cultural Competence Standard
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Defining and Delineating Roles and Responsibilities for Team Success
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Ethics Standard
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Health and Safety Standard
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Organization Standard
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Professionalism Standard
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Reporting Standard
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Technology Standard
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Understanding and Applying Communication Styles for Team Success
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Understanding and Applying Conflict Management Styles for Team Success
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Understanding and Applying Conflict Resolution Strategies for Team Success
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Understanding and Applying the 7-Step Problem Solving Process for Team Success
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Understanding and Applying the Characteristics of Effective Teams for Success
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Understanding and Applying the Five "Knows" of Collaborative Teaming for Success
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