Help Center

NEA recognizes that completing micro-credentials during the COVID-19 crisis can be challenging because of the requirements.  As a result, and in an effort to be responsive to those members engaged in professional learning through pursuing Micro-credentials, we have developed guidance that will allow members to complete Micro-credentials by selecting assignment options that will meet the requirements and can be accomplished in a virtual environment.  Click here to view the list.

Summer Micro-credential Support

Need support with a micro-credential you are working on? We can help. Through August 2021 we are offering two ways to support you with earning an NEA micro-credential.  See below for details.

Option 1 - Text Support

Text micro to 48744 
An educator will respond to your questions within 48 hours.

Option 2 - Zoom Office Hours

NEA’s Teacher Quality Department will host live office hours over the summer.  Just click on this link at the designated time, and you’ll be connected with an educator who can answer your questions and provide you with tips and strategies to successfully earn your micro-credential.

10:00 am-Noon ET
Click Here to Join
Meeting ID: 987 2929 3205
One Tap Mobile
+13462487799,,98729293205# US

4:00-6:00 pm ET
Click Here to Join
Meeting ID: 981 6755 5152
One Tap Mobile
+16699006833,,98948616910# US

2:00-4:00 pm ET
Click Here to Join
Meeting ID: 981 6755 5152
One Tap Mobile
+13462487799,,98167555152# US

10:00 am-Noon ET
Click Here to Join
Meeting ID: 987 2929 3205
One Tap Mobile
+13462487799,,98729293205# US

View our Tutorials:

How to Set Up
Your NEA Account

Applying for a

How to Submit Your

How to Find an NEA

How to Use the
Micro-credential PDF

Saving Your Badge
to Badgr

How to Enroll in a

Uploading an

How to Change Email
on Member Benefits

Tips for Success:

NEA does not issue credit for Micro-credentials. For questions about credit, please contact your state/location association, your school district, or your state's department of education.
Updating your NEA Membership Status
  • Is your NEA Membership Status incorrect? If our records indicate that you are not verified as an NEA member on NEA certification bank.  If this is an error, please update your profile with your ID number or your birthday and address. If you wish to learn more about the NEA and our affiliates please contact your Local or State education association or click this link
Earning Credit for Micro-credentials
  • NEA does not issue credit for Micro-credentials. For questions about credit, please contact your state/location association, your school district, or your state's department of education. 
Choosing your Micro-credential
  • Create your criteria for your choice.  Before you even begin searching the database of Micro-credentials, decide what you want from this experience. Do you hope to grow in a new skill? Look for Micro-credentials which might inspire you to learn about something new and master that skill. Do you want to demonstrate expertise you have already developed? This narrows things down. These are the micro-credentials that cause you to nod a lot as you read them. Other criteria: Are you looking for a particular topic? Does this effort need to be combined with other professional growth plans? Are you part of a team working on this project? Write down your criteria. Once you start searching the database, you’ll be glad you did!
  • Gather enough choices, but no more. There are many, many micro-credentials  available. Decide how many you’d like to consider. If you plan to submit one micro-credential, might you like to have ten micro-credentials from which to choose? Five? Fifteen? More?
  • Once you narrow your choices to a reasonable list, let it sit a bit. Sometimes quick decisions are good. Sometimes, upon reflection, it would have been better to give yourself time to think on the decision a bit. Take a week or two and reflect. What has been on your mind? Where has your professional focus been? Which micro-credential(s) match up? Which don’t?
  • Seek another perspective. There are many who know you and your work well. Ask for their thoughts and input. A trusted colleague or instructional leader or mentor might have just the perspective to help you make your final decision.
  • Share your choice. Sharing a decision with someone always makes it feel more “official.” That accountability can be very helpful in getting us in motion. Shout your decision from the mountaintop! (well, at least tell the teacher next door)
  • It’s not final until it’s final. Remember, you can always change your mind! :)
  • Begin with the end in mind. Relate this to backward planning.
Studying the submission guidelines for Micro-credentials
  • Read carefully. Ignore the fact that you “read” this document when you were making your decision. It’s a new ballgame. Now, you have to do this thing! So, make a conscious effort to read it. Repeat after me: I WILL NOT BROWSE THIS DOCUMENT. Read every word carefully.
  • Print the submission guidelines. Sometimes reading the the guidelines on a computer screen doesn’t allow the tactical interaction some need to process information.
  • Use active reading strategies. For example, circle the parts you need more clarification on. Underline the parts you understand. Highlight the parts you already have evidence to support or know exactly how you’d like to answer.
  • Study the rubric. Use active reading strategies on the rubric. Remember, your submission hinges on your ability to provide evidence according to the standards outlined in the rubric. Seek help if you are unclear about any part of it.
Preparing your submission
  • Plan your schedule allowing 2-3 weeks for your initial review and any subsequent reviews. 
  • Schedule benchmarks for yourself. Each component of the micro-credential will require time and effort. Map out your tasks. (e.g. research, practice of the skill, drafting the context, gathering evidence, writing the reflection, revising, peer input, etc.) Schedule deadlines for yourself for each portion of your submission. One more thing: stick to your timeline. :)
  • Draft your context (part one of your submission) before you begin gathering your evidence. This strategy will help you focus on the exact skill you must demonstrate to earn the micro-credential. Rather than writing this after you gather evidence, draft it first. You can always revise. (a must, of course!)
  • Gather more evidence than you need. If you’re required to submit video or audio evidence, gather numerous samples. If you put all your eggs in one recording, you may end up disappointed.
  • Answer ONLY what you are asked. You have a lot to say. We know. You are brilliant.  Truly amazing things are going on in your classroom and school. We agree. You must resist the urge to share all of that. Answer ONLY what you are asked. You have a tight word limit. Don’t waste any words on anything outside the requirement.
  • Seek a critique partner. One of the best ways to find a critique partner is to offer to critique someone else’s submission. Another eye is always helpful. Be sure to ask specific questions for feedback. Think about what you need from the critique. Feedback on particular sections? Language/grammar edits? Evaluation of evidence compared to the rubric? Be as specific as possible. And don’t forget to find a special way to thank them for their effort. :)
  • Give it a rest. Put the MC work down for a few days and then revisit with fresh eyes.
Our help sheets are readily available to help you understand the technology. View our help sheets.

Have more questions?

Fill in the form below to submit a request for assistance to NEA staff. Please note that the NEA Micro-credential assessment process is anonymous and your question will be directed to staff, not an assessor.

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